The Kyirisan menu is designed to be playful and fun – noted immediately as the dishes are described as “’In the Ground”, “On the Ground” and “Under the Water”. You immediately know that the original source of the ingredients are critical to share and note.
With nine suppliers on the BlueCart platform, the Kyirisan staff is jumping right in. Going from texting or e-mailing orders prior to using BlueCart is becoming a habit for his staff, but that has all changed since using BlueCart.
Keeping track of all orders and easy access to order history is definitely a benefit to the old way. Especially when orders were missed altogether via e-mail – something Tim and his team would notice with a few weekend orders. They took to e-mailing their entire back office just to make sure the order went through. With BlueCart, when an order is placed, both the vendor and the chef receive the order and you know when your supplier opens the e-mail. The peace of mind is the confirmation email that is sent to Tim and his suppliers without having to make a phone call or wonder if their orders went through. Flexing new muscles to adopt a new system is always a challenge, even when that new system brings benefits.
Sustainability is important to Chef Ma, so sourcing meat and produce from farms and other places he trusts is critical. He has known some of his suppliers and reps since the very beginning; that longevity goes a long way when your supplier relationships go from transaction-focused to business partnerships between chef and rep. His rep takes care of him; whether it is a price adjustment, a last minute item needed or bringing new or unique products to his attention that are a perfect fit for his menu. When asked what characteristics Tim looks for in a new supplier, the answer was being introduced to a new product he can’t get anywhere else. One of those was a Crème Fraiche product introduced by Chef’s Warehouse that is now an integral part of the Kyirisan menu. Another supplier, International Gourmet, always comes in to introduce new items to Chef Ma. Something he really appreciates as he doesn’t have the time to do so. And who knows, it could become a very important ingredient from a dish rooted in plant, protein or sea.
To read more about Tim Ma and his zero waste journey, visit Zero Waste Kitchen.
Tim Ma is a BlueCart user and advocate. For more information on being as efficient and sustainable as Tim, visit BlueCart.